FAQ

 

01 How can I track my order?
Once your order has shipped, you will receive a tracking number to follow its progress.

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02 Do you ship internationally?​​

Yes, we ship internationally.

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03 How can I choose the right size for me?

​To choose your size, please consult the size chartS AVAILABLE FOR EACH OF our product. PLEASE NOTE WE SHOW FOR EACH PRODUCTS ITS SPECIFIC MEASURES

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04 How should I wash the products I purchased?​

To wash our products, we recommend checking the care instructions on the inside tag to ensure proper care.

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05 How are refunds processed?

​Following a refund request, the package must be returned to us. Once it arrives and we have verified that the item is in the same condition it was sent, a refund will be issued.​​​​​​​

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06 What should I do if the product is wrong or arrives damaged or defective?

In case of such problems, please contact us at capslovforcustomers@gmail.com and send photos and proof of the reported issues.

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07  Which methods of payments can I use?

We are new on business, young and would allow cash on delivery or payment in advance till we are able to grow.

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08 I forgot to use my discount code

if the shipment is not yet delivered we can sort things out. just write us an email and we will be glad to help you.

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09 Is it safe to order online?

we take business seriously

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10 Will your products be restocked?

​Our products are available while supplies last.

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